Information and Customs

As a buyer, it is important to understand that you are solely responsible for paying any additional fees that may be added to your shipment by your country’s customs, such as taxes, customs duties, and other charges.

These fees may vary depending on your country of residence and the value of your order. It is your responsibility to research these costs and ensure you are prepared to pay them before placing an order.

Furthermore, it is also your responsibility to ensure that the items you order are legal and permitted to be shipped to your country.

If you have any doubts about the legality of a product, it is your duty to verify with the appropriate authorities before placing an order.

We will not be held responsible if your items are confiscated or held by customs.

Please note that if your items are lost, stolen, or confiscated by customs, we will not be able to refund or replace your order.

It is your responsibility to take the necessary steps to minimize risks associated with international shipments.

What should I do if my order is held by customs?

If your order is held by customs, they will contact you directly via mail or email to inform you of the next steps for customs clearance.

It is important to follow the customs instructions to avoid any further delays or issues.

If you have any questions or concerns regarding customs fees or any other aspect of your order, do not hesitate to contact us.

We will do our best to assist you within our capabilities.